All Energy Rocks: Shipping Policy
All small products are shipped by United States Postal Service First Class Mail within 3 business days of placing your order and usually arrive within 4-5 business days after shipment.
Oversized and bulky products will be shipped by either UPS or Freight services within 7 business days of placing your order due to packaging needs.
They usually arrive within 2-4 weeks of placing your order.
We reserve the right to choose the appropriate shipping method to you.
1-2 Day Rush Delivery
Orders for small products placed by noon PST can be shipped via USPS Express Mail to arrive the next business day for an additional $20-$25 per address, or to arrive within 2-3 business days for $15 per address; a street address is required.
Please add another business day for orders placed after noon PST. Rush Delivery is not available for oversized, bulky or heavy products. Please note that a signature may be required for all "Rush" shipments.
Outside of Continental United States
For products delivered outside the continental United States, additional charges will apply; please email us at AllEnergyRocks@gmail.com for additional information.
Oversized, Bulky and Heavy Product Delivery
Most oversized, Bulky and Heavy products will be shipped by either UPS or Freight Services. We offer VIP Service that includes unpacking, initial room placement and removal of packing materials. Additional charges will be applied.
Products can be shipped to international destinations. We strictly adhere to all customs and shipping procedures imposed by the destination country. Please check with your country's customs office for precise charges. We assume no responsibility with respect to any tariffs, duties, or other such restrictions and charges imposed and/or enforced by the destination country.
If the order is refused, the customer is responsible for both duties incurred at the border of the respective countries and shipment back to the United States. International orders are subject to additional shipping charges, and generally take 4-6 weeks to arrive depending on the size of the package and destination. Please email to AllEnergyRocks@gmail.com for information.
Due to the nature of the products, every package is shipped with full insurance at our cost. This is to ensure any damage or lost in the postal system.
The shipping and handling costs are calculated by total weight; therefore, it is less costly to combine shipping of multiple products. During checkout, total shipping and handling costs will be calculated automatically. In order to take advantage of combined shipment, you will have to make all payments at the same time. We cannot combine shipping with any items that have already been posted.
Delivery and Handling Charges
Delivery charges for orders shipped within the continental U.S. will be calculated automatically when you proceed to checkout. However, for oversized or bulking products that need special packaging such as wooden crates, there may be extra charges.
We typically ship 5 days a week, within 3 business days of receipt of payment.
We will do our best to make sure every order gets out in a timely manner.
It usually takes about 7 to 10 days for delivery in USA and 2-4 weeks for international delivery.
Delivery may vary due to the size of the packages and the efficiency of the Post Office.
In main holiday seasons, shipping could take longer.
Please note that delays are possible.
Please let us know if you do not receive your package within 3 weeks after you submit your payment.
Please note that as we are a small operation, shipments will not go out if we are out of town. Notice will be posted while you place the order of the delay in shipment.
Errors Although information on this site has been checked for accuracy, occasionally errors and omissions occur and are subject to correction.